How to use the Resilience Scan

By supply chain resilience, we mean “The adaptive capacity of an organisation to prepare for, respond to and recover from any type of supply chain disruption…or move to an alternative, more desirable state”. With COVID-19, the Suez Canal blockade, Brexit, the war in Ukraine and the energy crisis, companies have become aware that resilience is indispensable for survival.
The resilience scan is designed to give companies a insight into how organisations have organised resilience capabilities in their supply chain. Completing the scan takes about 20 minutes and immediately provides a picture of the resilience profile, for both the internal organisation and upstream (suppliers) and downstream (customers), on the dimensions of redundancy, cooperation, flexibility, transparency and agility. If you enter your e-mail address at the “Introduction” page while running the scan, you will receive (usually within a few working days) a report summarising the results. As this scan is a self-assessment tool, the results are based on your (subjective) experience and insights. The current version of the tool is particularly focused on the manufacturing industry (including process industry), so not all questions may be equally relevant to other industries. It is recommended that several people in the organisation from different management levels and departments complete the scan to get a more balanced picture. The scan can serve well as a starting point for a discussion, for example, you can have the scan completed by all members of the management team and then discuss the results and differences in a special session. We would be happy to think with you how you could organise such a session, so please feel free to contact us (see contact details below). It is recommended to have the results validated by an external expert/auditor.
As your organisation’s situation and context are constantly changing, we recommend completing the scan on a regular basis (at least twice a year) to see if there are any significant changes in the profile.

Purpose of the resilience scan

Besides providing a quick insight into your own resilience profile, we would like to gain an understanding of how the resilience of companies is organised relative to each other (hence the name “Brilliance”, which stands for “Benchmarking Resilience” platform). We do this by collecting as much data as possible from as many organisations as possible and comparing them. We also monitor whether developments are visible over time in profiles as a result of the changing environment (the aim is for organisations to fill in the resilience scan regularly, see above). We also analyse whether certain profiles occur more often in organisations with certain characteristics in their context. The aim here is to produce a report with the findings once sufficient data has been collected. We will keep you informed of the findings (if you fill in your e-mail address). Your support in forwarding the resilience scan is appreciated: the more data we get, the more useful the tool, we expect.

The research project

The Resilience Scan originated from a research initiative titled “Ready for the Next Crisis,” funded by TKI Dinalog (April 2021 – June 2023). This effort was subsequently advanced through a follow-on project named “Next Gen Resilience” (Sept. 2023 – Sept. 2026), receiving funding from the Ministry of Infrastructure and Water Management (IenW).Both projects are conducted by Hogeschool Windesheim, Rijksuniversiteit Groningen and Involvation. The following 18 organizations have partnered in at least one of the two projects:

  • Avebe
  • Bidfood
  • Bosch
  • Broshuis
  • Corbion
  • DSV
  • Evofenedex
  • Royal Koopmans
  • Kruitbosch
  • Perfetti van Melle
  • Radboud UMC
  • Rituals
  • Samsung
  • Scania Logistics NL
  • Swinkels Family Brewers
  • Teijin Aramid
  • VDL (ETG)
  • Vreugdenhil Dairy Foods

The Next Gen Resilience project will continue until Sept 2026, but our aim is to continue obtaining and analyzing data and developing new tools after that. In developing the tools, we rely on other scientific research (including extensive literature review), case studies with consortium participants and input and feedback during working sessions with the sounding and validating board, in which all consortium parties are represented.

Key distinctions from other resilience tools we have found include:

  • We take into account context and characteristics of the chain (we do not believe in ‘one size fits all’);
  • We look at capabilities and processes;
  • An integrated approach is taken, looking at financial and data flows in addition to physical (goods) flows;
  • The tool is designed to benchmark with others in the same industry;
  • We base ourselves on scientific research and therefore include aspects that emerge from this (such as sustainability and culture).

What happens with your data?

A data management plan has been drawn up describing the collection, storage and use of the data, describing who has access to the data and that the reports will be based on aggregated data in such a way that it cannot be traced back to specific organisations/persons.

We take your data and privacy very seriously and treat your data with the utmost care. When processing personal data, we adhere to the requirements of the General Data Protection Regulation (AVG). The moment you fill in your email address, we will send you a report summarising the main findings of the answers you filled in (please check your “Spam” folder! or add to your safe contacts). We will also keep you informed (at most a few times a year) about events organised in the context of this project and you can indicate whether you want to receive a report that includes results from multiple organisations. You can unsubscribe at any time by sending us an email stating this wish.

For more information, please contact us at